Refund Policy

1. Digital Goods Policy

Due to the nature of digital goods and services, once an AI report has been generated and delivered, it is generally non-refundable. The service is considered consumed at the point of report generation.

2. Exceptional Cases

• Technical errors where the report failed to generate despite payment.
• Duplicate charges for the same service.
• Significant discrepancy between the purchased package and delivered content.

3. Contacting Support

If you believe you are entitled to a refund, please contact us at support@furseer.com with your transaction details within 7 days of purchase.